How can we help?
Frequently asked questions
How does the 14-day trial work?
Create an account and your atelier receives a trial workspace. You can choose a paid plan from Plans & Billing when you are ready to continue.
Who is KMOH Atelier for?
Independent tailors, custom suit makers, African fashion designers, bridal ateliers, alteration businesses and custom-fashion teams that need one place for clients, measurements, orders and production.
Can I add staff?
Professional supports up to 5 staff seats and Business supports up to 25. Workspace permissions distinguish Owner, Manager and Staff access.
Can I cancel my subscription?
Yes. The workspace Owner can manage the subscription from Plans & Billing and schedule cancellation at the end of the current billing period.
Does KMOH Atelier replace my payment processor?
No. KMOH Atelier can track atelier payments and balances; the SaaS subscription itself is processed through the connected payment provider.
Can customers submit measurements remotely?
Yes. Authorized atelier users can generate secure remote-measurement links and review submitted measurements before approving them for production.